INCOMPLETE_PROFILE_DATA when routing to email


Why Am I getting this error


Yet the profile loaded step seems to be successful to me

It works when I test it via your UI, but from an API call, it fails.

The request received has the profile data, I guess ?

Screenshot of request data

Ok, I think I figured it out, the email string maybe isn’t valid, I removed the \" characters on the email, and it works

Hey there @alertskplc :wave: - That’s definitely the cause. You can also get better insight on the unroutable error in the error tab.